Terms of Service – Immunara Premium Ingredients®
Welcome to Immunara Premium Ingredients®. We offer pure, additive-free bovine colostrum supplements formulated to meet the highest standards of quality, transparency, and safety. Our store is powered by Shopify to provide a secure and seamless shopping experience.
By accessing or using our website and services (the “Site”), you agree to these Terms of Service (“Terms”) and our Privacy Policy.
1. Access and Account
You must be of legal age in your place of residence to make a purchase. By placing an order, you confirm that all information you provide is true, complete, and current. You are responsible for maintaining the confidentiality of your account and login credentials.
2. Our Products
All products listed are subject to availability. We strive to present product images and colors as accurately as possible, but appearance may vary depending on your device. We do not guarantee that a product’s appearance or performance will meet your expectations or exactly match the images shown on the Site. Descriptions and details may be updated at any time without prior notice.
3. Orders and Purchase Conditions
When you place an order, you are making an offer to purchase. Immunara Premium Ingredients® reserves the right to accept or reject any order for any reason. An order is not confirmed until you receive a confirmation email. Cancellation requests must be submitted before processing. All products are intended for personal use only. Resale or commercial redistribution is not permitted.
4. Prices and Billing
All prices are listed in U.S. Dollars (USD). Unless otherwise stated, prices do not include applicable taxes. Any sales tax, shipping, or handling fees will be calculated and displayed during checkout prior to completing your purchase. You agree to provide accurate, up-to-date payment details and confirm that you are authorized to use the payment method provided. Prices are subject to change without notice; the final price will be the amount confirmed in your order summary at checkout.
5. Shipping and Delivery
Delivery times are estimates only and may vary based on location, weather, carrier delays, or other external conditions. Once an order is handed off to the carrier, the customer assumes responsibility for delivery. Immunara Premium Ingredients® is not liable for shipping delays or issues caused by third-party logistics providers.
6. Returns and Refunds
We do not offer refunds. We only replace products under the following conditions:
- The product arrived broken, damaged, or with a compromised safety seal
- The product received does not match the order
To request a replacement, you must:
- Notify us within 48 hours of delivery
- Send an email to immunarapremium@gmail.com with:
- Full name, email, and phone number used for the order
- Order number
- Clear photos of the damage or issue
- Name and email used for the purchase
Once approved, we will ship a replacement product at no additional cost. We cannot accept requests for opened, used, tampered, or late-reported items.
7. Exchanges
If eligible, the fastest way to receive a different item is to initiate the return process and place a new order once your return is approved.
8. Intellectual Property
All content on this website — including but not limited to text, images, logos, product names, and design — is the property of Immunara Premium Ingredients®. Unauthorized use, reproduction, or distribution without written permission is strictly prohibited.
9. Third-Party Tools and Links
Our website may include links or access to tools provided by third parties. Immunara Premium Ingredients® is not responsible for third-party services or content and makes no guarantees about their reliability. Use them at your own discretion.
10. Shopify Platform
This store is operated using Shopify technology. However, all purchases and transactions are exclusively between you and Immunara Premium Ingredients®. Shopify is not responsible for any issues related to your order or products.
11. Privacy
All personal information is handled in accordance with our Privacy Policy. By using our site, you acknowledge and accept these terms.
12. Reviews and Feedback
By submitting a review or comment, you grant Immunara Premium Ingredients® the right to use it for promotional, editorial, or marketing purposes. Please refrain from submitting content that is unlawful, defamatory, or violates any third-party rights.
13. Errors and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions, pricing, or availability at any time, without prior notice.
14. Prohibited Use
You may not use this website or any of its content for unlawful, misleading, abusive, harmful, or fraudulent purposes. We reserve the right to block or restrict access for violations of these terms.
15. Termination of Service
We may terminate or suspend service access at any time, without notice, in the event of a violation of these Terms or harmful activity.
16. Limitation of Liability
Immunara Premium Ingredients® is not liable for any indirect, incidental, or consequential damages resulting from the use of our site or products. Use of our services is at your risk.
17. Modifications
We may update these Terms at any time. We will post the latest version on this page. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.
18. Contact
If you have any questions or concerns regarding these Terms of Service, please contact us at:
📩 immunarapremium@gmail.com